Tags
Customer Support & Success
Customer Support & Success open-source alternatives curated by the directory.
Customer Support & Success
Use the same directory search, ordering, and pagination controls inside this collection.
15 of 15 tools
Chaskiq
Unknown
Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.
Chatwoot
Unknown
Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.
Cossistant
AGPL-3.0
Open-source support platform combining AI and human agents. React components with shadcn/ui design philosophy, styled with Tailwind CSS for NextJS apps.
Frappe Helpdesk
AGPL-3.0
Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction.
Freescout
AGPL-3.0
Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.
Tiledesk
MIT
AI-enhanced live chat platform for seamless customer engagement, featuring chatbots, multichannel support, and advanced analytics.
Usertour
AGPL-3.0
Open-source platform for building interactive product tours, tooltips, and in-app guides to improve user engagement and feature adoption without complex coding
Zammad
AGPL-3.0
Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.
ClearFlask
Apache-2.0
ClearFlask is an open-source platform for collecting, analyzing, and acting on customer feedback to drive product development.
Fider
AGPL-3.0
A self-hosted community feedback tool that helps organizations gather, discuss, and prioritize user suggestions and feature requests.
Formbricks
Unknown
Collect feedback across websites, apps, and emails with targeted surveys, user segmentation, and GDPR-compliant data handling. Self-host or use the cloud.
LogChimp
Apache-2.0
Collect, organize, and prioritize user feedback to build better products. Self-hosted solution for seamless feature request management.
Reflet
Unknown
Collect feedback, prioritize with AI-powered voting, and share transparent roadmaps. Build products users love with automated triage and seamless integration.
SAMA
GPL-3.0
Open source chat server with end-to-end encryption, clustering support, and comprehensive messaging features for building real-time communication apps
UserTourKit
MIT
Headless React tour library with WCAG 2.1 AA accessibility, TypeScript support, and pre-styled components. Under 8KB gzipped with full customization control.